Last Updated: 15/01/2025
**1. Eligibility**
- Refunds are **only** considered if services are undelivered due to technical errors on FoloFolo’s side.
- The ₦200 signup bonus is non-refundable.
**2. Non-Refundable Services**
- Completed social media campaigns, ads management, or content creation.
- Subscription fees after services have been partially used.
**3. Refund Process**
- Submit a request via [contact@folofolo.com.ng] within 7 days of service delivery.
- Include proof of issue (e.g., screenshots, transaction ID).
- Refunds processed within 14 business days via the original payment method.
**4. Discretionary Refunds**
FoloFolo may offer account credits or partial refunds at its sole discretion.
**Contact:** [contact@folofolo.com.ng